Skip to content
Genpact logo

Genpact

Hyderabad · On-site

Tech Associate, Application Support 5A

Full-timePosted
Salary
Not disclosed
Eligible batches
2024 · 2025 · 2026
Degree
Bachelor's, Master's
Location
HyderabadOn-site
Apply by
23 Dec 2026

About the role

Genpact is looking for a Tech Associate to provide application support for its AI‑driven solutions. Based in Hyderabad, you will work onsite, handling SQL job issues, user queries, and collaborating with internal teams to keep applications running smoothly.

Responsibilities

  • Participate in status calls and monitor SQL job performance.
  • Debug and resolve SQL job failures and ad‑hoc reporting requests.
  • Escalate critical issues to vendors and provide on‑site support when needed.
  • Deliver technical support to end‑users and troubleshoot software problems.
  • Document configurations, troubleshooting steps, and recommend performance improvements.
  • Assist in testing, deploying patches, and conduct user training sessions.

Eligibility

  • Bachelor's degree in Computer Engineering, Computer Science or Information Technology, or a Master's in Software Engineering.
  • Cisco Certified Network Associate (CCNA) and Oracle Certified Implementation Specialist certifications are valued.
  • Proficiency in English (minimum A2 level).

Skills

Agile methodologyCollaboration toolsDesign thinkingInclusionITIL frameworkITIL practicesMicrosoft access vbaPersonal effectivenessProcess automationsRelease management

Resume keywords

  • Agile methodology
  • Collaboration tools
  • Design thinking
  • Inclusion
  • ITIL framework
  • ITIL practices
  • Microsoft access vba
  • Personal effectiveness
  • Process automations
  • Release management
Tailor my resume with these

Benefits

  • Opportunity to work on AI‑powered transformation projects.
  • Mentorship and learning programs to accelerate career growth.
  • Access to a global community of over 140,000 technology professionals.
  • Inclusive, values‑driven culture that encourages innovation.
Apply now

You'll apply on genpact.wd108.myworkdayjobs.com

Find a referralPeople at Genpact on LinkedIn

Apply link checked by CareersAt.Tech and re-tested nightly. You never pay to apply. Report listing

About Genpact

Runs and modernises finance, customer care and supply chain operations for large companies worldwide, and builds data, AI and digital technology for them.

Founded 1997 · 5000+ employees · HQ New York, New York, United States

More about Genpact

Similar roles

More AI / ML jobs