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Sabre

Bengaluru · On-site

IT Operations Analyst I

Full-timePosted
Salary
₹4.9–6.8 LPAEstimated from AmbitionBox
Experience
2–6 years
Eligible batches
2020 – 2024
Degree
MCA, B.E, B.Tech, M.E +1
Location
BengaluruOn-site

About the role

Sabre is seeking an IT Operations Analyst I to support and maintain its cloud‑based travel technology platforms. The role involves day‑to‑day monitoring, incident response, and coordination of infrastructure changes while ensuring high availability for airline, hotel and agency customers.

Responsibilities

  • Analyze, troubleshoot and provide first‑line support for applications hosted on AWS or GCP.
  • Classify incidents, engage appropriate technical teams and lead operations bridges.
  • Follow documented procedures, create run‑books and knowledge‑transfer documents.
  • Maintain 24x7 shift coverage, ensuring platform uptime and SLA compliance.
  • Coordinate infrastructure maintenance, upgrades and change‑management activities with application and release teams.
  • Document actions per company policies and contribute to technical knowledge bases.

Eligibility

  • Minimum 2 years of L1/L2 production support experience.
  • Strong written and verbal communication skills.
  • Ability to work in a fast‑paced, team‑oriented environment.

Skills

  • Hands‑on experience with cloud platforms (AWS, GCP).
  • Solid understanding of Windows, Unix/Linux, Oracle and SQL.
  • DevOps exposure and networking concepts such as DNS, OSI model, HTTP/S, SSL/TLS, proxies, load balancers and firewalls.
  • Operating‑system knowledge including filesystems, memory, storage, I/O, sockets and concurrency.
  • Analytical and problem‑solving capabilities.

Resume keywords

Asked for

  • AWS
  • GCP
  • Windows
  • Unix
  • Linux
  • Oracle
  • SQL
  • DevOps
  • Networking
  • DNS

Nice to have

  • SharePoint
  • Jira
  • Service now
  • Puppet
  • Ansible
Tailor my resume with these

Benefits

  • Opportunity to work with cutting‑edge AI‑native travel technology.
  • Global exposure across airlines, hotels and travel agencies.
  • Collaborative environment that encourages skill growth and innovation.
Apply now

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About Sabre

Sabre is a leading software and technology company that powers the global travel industry.

Founded 1960 · 1001-5000 employees · HQ Southlake, USA

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