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Genpact

Hyderabad · On-site

Scrum Master, Technology Delivery 4C

Full-timePosted
Salary
Not disclosed
Eligible batches
2024 · 2025 · 2026
Degree
Bachelor's, Master's
Location
HyderabadOn-site
Apply by
31 Dec 2026

About the role

Genpact is looking for a Scrum Master to drive agile delivery for one or more product teams within its Commercial Product Model organization. Based in Hyderabad, you will work closely with product owners, engineering, quality, and operations to ensure smooth, predictable releases of application enhancements and transformation initiatives.

Responsibilities

  • Facilitate all agile ceremonies – daily stand‑ups, sprint planning, backlog grooming, reviews, retrospectives and release planning.
  • Maintain sprint and release plans, track progress, manage dependencies, risks and impediments.
  • Partner with Product Owners to keep the backlog prioritized, refined and ready for execution.
  • Capture and report delivery metrics such as velocity, throughput and release readiness using tools like Jira, Azure DevOps or ServiceNow.
  • Drive continuous‑improvement actions from retrospectives and support adoption of new agile tools and templates.
  • Communicate status, risks and alignment to stakeholders and senior leadership.

Eligibility

  • Proven experience as a Scrum Master, Agile Delivery Lead or similar role within an IT environment.
  • Hands‑on experience supporting software development, testing and release processes.
  • Strong facilitation, coordination and stakeholder‑management abilities.
  • Excellent communication skills in English (C2 proficiency).
  • Bachelor’s or Master’s degree in Commerce, Economics, Finance, Business Administration or Business Analytics.

Skills

  • Client relations and executive presence.
  • People leadership and project management.
  • Risk management and familiarity with Scaled Agile Framework (SAFe).
  • Ability to analyze metrics and identify improvement opportunities.

Resume keywords

  • Client relations
  • Executive presence
  • People leadership
  • Project management
  • Risk management
  • Scaled agile framework
Tailor my resume with these

Benefits

  • Opportunity to work on AI‑driven transformation projects at a global scale.
  • Access to mentorship, learning programs and career‑growth pathways.
  • Collaborative culture that values curiosity, integrity and inclusion.
  • Flex‑time work shift within India.
Apply now

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About Genpact

Runs and modernises finance, customer care and supply chain operations for large companies worldwide, and builds data, AI and digital technology for them.

Founded 1997 · 5000+ employees · HQ New York, New York, United States

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