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FIS Global

Noida · On-site

Analyst I, Business Analysis

Full-timePosted
Salary
Not disclosed
Experience
1–6 years
Eligible batches
2020 – 2025
Degree
Bachelor's
Location
NoidaOn-site

About the role

The Analyst I in Business Analysis will join FIS's Risk Decisioning Issuing team, acting as a trusted consultant for global banking clients. You will translate client queries into technical solutions, support system changes, and ensure service quality while aligning with US business hours.

Responsibilities

  • Serve as the primary technical point of contact for assigned clients.
  • Interpret client requirements and design appropriate technical responses.
  • Handle incidents, enhancements, and change requests with a solution‑focused mindset.
  • Assist with low‑to‑medium complexity system configurations and releases.
  • Collaborate with internal teams on project delivery and system improvements.
  • Maintain accurate documentation and support audit activities.

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Eligibility

  • Bachelor’s degree in Computer Science, Data Management, IT or a related field, or equivalent analytical experience.
  • Approximately 1+ years of experience in IT, systems analysis, or financial services.
  • Strong logical thinking, problem‑solving ability, and good English communication skills.
  • Willingness to work in alignment with US business hours (11 am‑8 pm IST).

Skills

  • Client consulting and stakeholder communication.
  • Systems analysis and requirements translation.
  • Incident, enhancement and change request handling.
  • Documentation and audit support.
  • Service quality monitoring and SLA adherence.

Resume keywords

  • Client consulting
  • Systems analysis
  • Incident management
  • Change requests
  • Documentation
  • Service quality
Tailor my resume with these

Benefits

  • Opportunity to work within a leading FinTech product organization.
  • Dynamic team environment focused on core banking and payments.
  • Competitive salary with comprehensive health coverage for employees and dependents.
  • High responsibility role offering diverse growth opportunities.
  • Access to extensive professional education and personal development programs.
Apply now

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About FIS Global

Fidelity National Information Services, branded FIS, is an American financial-technology company headquartered in Jacksonville, Florida, that provides core banking, payments, capital-markets, and merchant-services software to banks, capital-markets firms, and merchants worldwide.

Founded 1968 · 10000+ employees · HQ Jacksonville, Florida, United States

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