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Caterpillar

Chennai · On-site

Condition Monitoring Consultant

Full-timePosted
Salary
Not disclosed
Eligible batches
2024 · 2025 · 2026
Location
ChennaiOn-site
Apply by
30 Nov 2026

About the role

The Condition Monitoring Consultant joins Caterpillar's Product Support team in Chennai, providing first‑line assistance, data analysis and problem‑resolution for equipment health and customer inquiries.

Responsibilities

  • Handle minor coverage issues, document all customer interactions and resolve simple complaints.
  • Respond to inbound service requests, perform health analysis or troubleshooting, and route cases as needed.
  • Identify issues, decide on corrective actions and ensure effective resolution.
  • Process and interpret technical data to assess product or component condition.
  • Maintain clear communication with customers and internal teams throughout the support process.

Eligibility

  • Strong customer‑focus mindset with ability to tailor solutions to client needs.
  • Good communication skills, both written and verbal.
  • Ability to gather, document and analyse data from multiple sources.

Skills

Customer service orientationData gathering and analysisConsulting and advisory capabilitiesDecision‑making and critical thinkingEffective communicationProblem‑solvingRelationship management

Resume keywords

  • Customer focus
  • Data gathering and analysis
  • Consulting
  • Decision making
  • Effective communications
  • Problem solving
  • Relationship management
Tailor my resume with these

Benefits

  • Opportunity to work with a global leader in heavy equipment.
  • Exposure to real‑world product health monitoring and support processes.
  • Collaborative environment that values continuous improvement.
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About Caterpillar

Makes construction and mining machinery, plus engines, gas turbines and locomotives for energy and rail customers, with an engineering centre in Chennai.

Founded 1925 · 5000+ employees · HQ Irving, Texas, United States

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