Skip to content

Zycus

Bangalore · On-site

IT Support Engineer Intern

InternshipPosted
Salary
₹20k–40kper monthEstimated — not stated by the employer.
Experience
0–1 yearsFreshers welcome
Eligible batches
2026
Degree
B.E, B.Tech
Location
BangaloreOn-site

About the role

The IT Support Engineer Intern will join Zycus' IT Operations team in Bangalore, providing day‑to‑day support for Windows and macOS endpoints. The role blends traditional end‑user assistance with exposure to modern automation, AI‑assisted troubleshooting, and enterprise ITSM tools, offering a solid foundation for a career in IT support.

Responsibilities

  • Install, update and uninstall applications on Windows and macOS devices.
  • Troubleshoot operating‑system, application and connectivity issues.
  • Handle ticket triage, resolution tracking and documentation using Freshservice or a similar ITSM tool.
  • Assist with software packaging, deployment, patch management and compliance checks.
  • Use AI tools such as ChatGPT, Claude or Gemini to research problems, draft documentation and improve productivity.
  • Support testing of automation workflows in Power Automate and create simple PowerShell or shell scripts.

Eligibility

  • Graduated in 2026 with a B.E or B.Tech in Computer Science, IT or a related field.
  • 0–1 year of relevant experience (freshers welcome).
  • Basic knowledge of Windows and macOS administration.
  • Familiarity with Microsoft Entra ID concepts.
  • Hands‑on experience using AI tools for technical assistance.

Skills

  • Windows troubleshooting
  • macOS troubleshooting
  • Application installation and configuration
  • Basic networking and connectivity troubleshooting
  • Microsoft Entra ID fundamentals
  • ITSM ticketing (e.g., Freshservice)
  • Technical documentation and problem‑solving
  • Effective communication
  • AI‑assisted troubleshooting (ChatGPT, Claude, Gemini)
  • PowerShell or shell scripting (preferred)

Resume keywords

Terms from this listing. Many screening tools match exact words, so mirror the ones you genuinely have.

Asked for

  • Windows troubleshooting
  • macOS troubleshooting
  • Application installation
  • Network troubleshooting
  • Microsoft entra id
  • ITSM
  • Technical documentation
  • AI tools
  • PowerShell
  • Scripting

Nice to have

  • Shell scripting
  • Microsoft fundamentals
  • Automation
  • Power automate
Tailor my resume with these

Benefits

  • Industry‑leading stipend for an internship.
  • Hands‑on exposure to enterprise IT support processes.
  • Opportunity to work with AI tools for real‑world problem solving.
  • Experience with Microsoft Entra ID, ITSM platforms and automation workflows.
  • Mentorship from senior IT operations engineers.
  • Potential for full‑time placement based on performance.
Apply now

You'll apply on zycus.talismatic.com

Find a referralPeople at Zycus on LinkedIn

Apply link checked by CareersAt.Tech and re-tested nightly. You never pay to apply. Report listing

About Zycus

Global leader in Source-to-Pay (S2P) procurement software

1001-5000 employees · HQ Bengaluru, India

More about Zycus

Similar roles

More AI / ML jobs

IT Support Engineer Intern

Zycus · ₹20k–40k

Apply now