Hyderabad · On-site

Administrator L1

Full-timePosted 28 Sept

Salary: ₹3–5 LPAEstimated
Experience: 0–1 years
Eligible batches: 2025 · 2026
Degree: Any graduate
Location: HyderabadOn-site

About the role

The Administrator L1 role supports the IT operations team by handling standard incident tickets. You will document incidents, track their progress, and monitor alerts to ensure smooth service delivery.

Responsibilities

Assist in the initial triage and resolution of standard incident tickets (P5 and P4), ensuring proper documentation.
Monitor alerts and SLA timelines throughout the ticket lifecycle, tracking open tickets and reporting on SLA adherence.

Eligibility

Fresh graduate eligible for the 2025 or 2026 batch.
No prior work experience required.

Skills

SQL Server

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About Wipro

Bengaluru-headquartered IT services and consulting company that builds and runs software, cloud, data, AI and cybersecurity systems for clients worldwide.

Founded 1945 · 5000+ employees · HQ Bengaluru, Karnataka, India

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