Bengaluru · On-site

Software Engineer (Cloud Support)

Full-timePosted 7 May

About the role

Virtusa is hiring a Software Engineer (Cloud Support) to support enterprise-grade GCP and Google Workspace environments.

This role requires a unique combination of technical expertise in cloud environments and AI literacy.

Perform front-line troubleshooting for GCP and Google Workspace users
Monitor incoming tickets via Jira/ServiceNow and triage them by severity
Manage VM restarts, Cloud Storage permissions, and Cloud SQL connectivity checks

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Bachelor's in CS/IT or equivalent technical certifications
0-2 years of experience in IT Support, Help Desk, or Cloud Operations
Google Cloud Digital Leader certification (Required) or Associate Cloud Engineer (Preferred)

GCP Knowledge: Basic understanding of IAM, VPC Networking, and Compute Engine
AI Literacy: Proficient in using GenAI (Gemini) for log analysis and code interpretation
Tools: Familiarity with Jira, ServiceNow, and Google Cloud Operations Suite

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You'll apply on virtusa.com

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IT services company that builds and modernises software, data and cloud systems for banks, insurers, healthcare, telecom, media and retail firms.

Founded 1996 · 5000+ employees · HQ Southborough, MA, United States