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Movate Technologies

Chennai · On-site

Trainee (Service Desk / Digital CX)

Full-timePosted
Salary
₹2.5–3.5 LPAEstimated — not stated by the employer.
Experience
0–1 yearsFreshers welcome
Eligible batches
2024 · 2025 · 2026
Degree
Any graduate
Location
ChennaiOn-site

About the role

Movate Technologies is hiring fresh graduates for a Trainee position in its Service Desk / Digital Customer Experience team based in Chennai. The role offers a full‑time entry‑level opportunity to develop technical support skills while interacting with international clients, handling hardware, networking and operating‑system issues, and gaining exposure to digital CX projects.

Responsibilities

  • Provide Level‑1 technical assistance for hardware, networking and OS problems.
  • Respond to client queries via voice, chat or email with professional communication.
  • Diagnose and resolve basic technical incidents for global customers.
  • Accurately document interactions, solutions and ticket details.
  • Participate in rotational shift schedules, including night shifts, to support worldwide time zones.
  • Attend training sessions and be deployed on Digital CX or Enterprise Product Services projects after onboarding.

Eligibility

  • Graduated in B.E / B.Tech (any stream) from the 2025 or 2026 batch.
  • No pending backlogs or arrears at the time of joining.
  • Willingness to relocate to Chennai and work in a 24/7 shift environment.
  • Strong command of spoken and written English.

Skills

  • Excellent verbal and written communication.
  • Basic understanding of computer hardware, networking concepts and operating systems (Windows/Linux/Mac).
  • Problem‑solving and analytical abilities.
  • Customer‑service orientation and interpersonal skills.
  • Ability to stay calm under pressure and multitask effectively.

Resume keywords

Terms from this listing. Many screening tools match exact words, so mirror the ones you genuinely have.

Asked for

  • Communication
  • Troubleshooting
  • Basic IT knowledge
  • Networking
  • Customer support
  • Voice support
  • Hardware support
  • Operating systems
  • Windows
  • Linux

Nice to have

  • Interpersonal skills
  • Positive attitude
Tailor my resume with these

Benefits

  • Competitive entry‑level salary package (₹2.5 LPA – ₹3.5 LPA).
  • Structured training program followed by deployment on live projects.
  • Exposure to international clientele and modern digital CX tools.
  • Opportunities for career growth within a global technology services firm.
Apply now

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About Movate Technologies

Movate Technologies is a digital technology and customer experience services firm helping global enterprises accelerate their digital transformation through agile, human‑centred solutions.

5000+ employees

More about Movate Technologies

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