Business Analyst

Full-timePosted 24 Aug

Salary: Not disclosed
Experience: 1–6 years
Eligible batches: 2020 – 2025
Location: HyderabadOn-site

About the role

The Business Analyst will join Blackbaud’s Luminate Online services team, working from the Sky tech campus in Hyderabad. The role supports U.S.‑based customers during EST business hours, handling platform configuration, campaign execution, reporting and documentation while collaborating with senior analysts and global service teams.

Responsibilities

Become proficient in the Luminate Online platform and its fundraising features.
Configure system settings for client implementations and ongoing fundraising activities.
Run scheduled tasks such as email campaigns, report generation, and web‑content updates.
Perform quality‑control testing on standard and custom functionalities.
Assist senior Business Analysts on service engagements and client projects.
Prepare clear documentation for internal teams and client consumption.

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Eligibility

Minimum of one year of full‑time professional experience.
Strong written English communication skills.
Ability to work comfortably during U.S. EST hours (5:30 PM – 2:30 AM IST).
Self‑motivated, independent learner with good multitasking abilities.

Skills

Basic knowledge of HTML, CSS and JavaScript.
Technical aptitude for learning new software applications.
Understanding of online fundraising concepts, preferably in the non‑profit sector.

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Benefits

Opportunity to work on a global SaaS platform serving non‑profits worldwide.
Exposure to U.S. market practices and cross‑regional collaboration.
Inclusive workplace culture with equal‑opportunity policies.

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About LE-6300 Blackbaud Solutions India Private Limited

Blackbaud India provides AI‑powered software solutions for social impact, serving nonprofits, schools, healthcare and cultural organisations. It offers cloud‑based fundraising, CRM and financial management tools. The subsidiary operates from Hyderabad and supports US‑based service teams.

Founded 2024 · HQ Hyderabad, India

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