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Kyndryl

Bangalore · On-site

Technical Support Specialist

Full-timePosted
Salary
Not disclosed
Experience
0–3 yearsFreshers welcome
Eligible batches
2023 – 2026
Degree
Bcom, BBA, BCA, Bsc
Location
BangaloreOn-site

About the role

Kyndryl is looking for a Technical Support Specialist in Bangalore to provide high‑quality assistance for both internal and external users. You will troubleshoot hardware, software and network issues, perform installations and upgrades, and ensure service‑level agreements are met while growing your expertise through extensive technical training.

Responsibilities

  • Diagnose and resolve complex desktop hardware, software and networking problems.
  • Handle escalated tickets, report critical bugs and reliability issues.
  • Perform IMAC (install, move, add, change) activities and data backup/restore tasks.
  • Collaborate with regional infrastructure teams to route problems to the right specialists.
  • Deliver on‑site support and training for customers using sophisticated products.

Eligibility

  • 0‑3 years of experience in customer service or technical support.
  • Any three‑year degree such as B.Com, BBA, BCA or B.Sc.
  • Strong customer‑focus and a growth‑mindset.

Skills

  • Hands‑on experience with Cisco Nexus and IOS.
  • Familiarity with F5 ASM and LTM configuration and troubleshooting.
  • Good communication and problem‑solving abilities.

Resume keywords

Terms from this listing. Many screening tools match exact words, so mirror the ones you genuinely have.

  • Cisco nexus
  • iOS
  • F5 asm
  • Ltm
Tailor my resume with these

Benefits

  • Access to cloud‑technology training and free certifications (Microsoft, Google, Amazon).
  • Hybrid‑friendly culture with well‑being programs covering financial, mental, physical and social health.
  • Clear career progression paths and continuous feedback.
Apply now

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About Kyndryl

Kyndryl is an American multinational IT-infrastructure services company spun off from IBM in 2021, headquartered in New York City, with about a third of its global workforce based in India.

Founded 2021 · 5000+ employees · HQ New York City, New York, United States

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