Executive

About the role

EXL is hiring an Executive for its Gurgaon office. The role involves handling client queries via email, ensuring high accuracy and productivity, and contributing to process improvement initiatives. Candidates should be eager to learn, adaptable, and capable of building strong customer relationships.

Responsibilities

• Maintain high accuracy and productivity standards while performing daily tasks.
• Respond to client emails, resolve queries, and nurture positive customer relationships.
• Participate actively in process improvement projects and adapt quickly to changing work environments.

Eligibility

• Open to fresh graduates from the 2024, 2025, and 2026 batches.
• No specific degree requirement; any graduate qualification is acceptable.

Skills

• Process improvement
• Customer relationship management
• Email communication
• Query resolution

Benefits