Associate Training Coordinator – I

About the role

NIIT is looking for a fresh graduate to join its Managed Services team as an Associate Training Coordinator. You will support global clients by handling training administration tasks, coordinating logistics, communicating with learners, and managing LMS activities to ensure seamless delivery of training programs.

Responsibilities

• Respond to client queries on training administration via email.
• Offer resolution options and schedule training sessions.
• Collect additional details on reported issues.
• Analyse cases in depth, document them, and raise tickets.
• Prepare daily and weekly reports for clients using Microsoft Excel.

Eligibility

• Bachelor's degree in any discipline.
• Fresh graduate (no prior work experience required).

Skills

• Proficiency in Microsoft Excel.
• Effective email communication.
• Case management and documentation.
• Familiarity with Learning Management Systems (LMS).