Business Analytics Analyst

About the role

The Business Analytics Analyst at Citi in Bangalore supports data‑driven decision making by gathering, analysing and interpreting operational data, identifying trends, and recommending actionable insights to improve business processes and strategies.

Responsibilities

• Collect operational data from cross‑functional teams to evaluate past performance.
• Analyse patterns and trends to generate insights that aid business planning, process improvement and solution assessment.
• Propose recommendations for strategic opportunities, policy enhancements and future developments.
• Perform exploratory and confirmatory data analyses, translating results into customer behaviour insights for targeting and segmentation.
• Communicate findings clearly to senior leaders and business partners, influencing decisions.
• Continuously explore new data sources, tools and techniques to refine processes and strategies while ensuring compliance and risk considerations.

Eligibility

• 0‑2 years of relevant experience.
• Bachelor’s degree or equivalent academic qualification.
• Strong verbal and written communication skills and ability to collaborate with cross‑functional partners.

Skills

• Proficiency in SAS for statistical analysis.
• Advanced SQL querying capabilities.
• Experience building visualisations and dashboards using Tableau.

Benefits