
Bangalore · On-site
IT Analyst Applications - File Transfer Administrator
- Salary
- ₹6.9 LPAEstimated from Indeed data for this role at Caterpillar. The employer has not stated pay.
- Experience
- 0–2 yearsFreshers welcome
- Eligible batches
- 2024 · 2025 · 2026
- Location
- BangaloreOn-site
About the role
Caterpillar is looking for an IT Analyst Applications – File Transfer Administrator to join its India CoE‑Integration & Engineering team in Bangalore. The role focuses on operating and supporting enterprise file‑transfer platforms, primarily IBM MQ and Managed File Transfer, ensuring secure and reliable data movement for global customers.
Responsibilities
- Administer and support IBM MQ / Managed File Transfer platforms, including configuration of new transfers and onboarding customers.
- Resolve support tickets, troubleshoot transfer failures, connectivity and performance issues while meeting SLA commitments.
- Proactively engage customers to validate connectivity and improve service reliability.
- Collaborate with US and India support teams to manage incidents and coordinate resolutions.
- Work with vendors for issue resolution, system upgrades, patching and routine maintenance.
- Document configurations, processes and troubleshooting procedures; support additional transfer tools such as GoAnywhere.
Eligibility
- Must be able to work onsite in Bangalore five days a week.
- No visa sponsorship is available for this position.
- Open to candidates with relevant technical experience; no specific degree is mandated.
Skills
- Hands‑on experience with IBM MQ Managed File Transfer.
- Familiarity with secure transfer protocols like SFTP and FTPS.
- Strong troubleshooting and customer‑support capabilities.
- Experience working in a global support model with cross‑region collaboration.
- Exposure to IBM integration tools such as App Connect Enterprise or DataPower is a plus.
Resume keywords
Terms from this listing. Many screening tools match exact words, so mirror the ones you genuinely have.
Asked for
- IBM mq
- Managed file transfer
- Sftp
- Ftps
- Troubleshooting
- Customer support
Nice to have
- App connect enterprise
- Datapower
- Goanywhere
Benefits
- Work‑life harmony with earned and medical leave.
- Relocation assistance for eligible candidates.
- Access to employee resource groups and global career development opportunities.
- Comprehensive medical, life and personal accident coverage.
- Financial wellness programs including an employee investment plan and performance‑based annual bonus.
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About Caterpillar
Caterpillar Inc. is an American multinational manufacturer of construction and mining equipment, off-highway diesel and natural-gas engines, industrial gas turbines, and diesel-electric locomotives, headquartered in Irving, Texas, with significant Indian engineering and manufacturing operations.
Founded 1925 · 5000+ employees · HQ Irving, Texas, United States
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