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Unisys

Bangalore, Hyderabad · On-site

Knowledge Management - AI & Content Strategy Engineer

Full-timePosted
Salary
Not disclosed
Experience
2 years
Eligible batches
2024
Degree
Bachelor's
Location
Bangalore, HyderabadOn-site

About the role

The Knowledge Management – AI & Content Strategy Engineer will design, organise and govern enterprise knowledge assets for Unisys ECS. Working across SharePoint, AI assistants and learning enablement, the role creates trustworthy, searchable content that serves employees, clients and AI solutions.

Responsibilities

  • Define and maintain a knowledge‑management framework, including taxonomies, metadata, repository hierarchies and governance policies.
  • Design SharePoint structures, content types and navigation while collaborating with platform specialists for complex integrations.
  • Create templates, editorial standards and workflows that help subject‑matter experts capture, validate and publish reusable knowledge artifacts.
  • Prepare AI‑ready content for Microsoft Copilot and other retrieval‑augmented generation solutions, establishing standards for structure, completeness and permissions.
  • Partner with learning and development teams to turn knowledge into role‑based learning paths, workshops and onboarding material.
  • Track metrics such as content freshness, discoverability, adoption and AI‑readiness, and report on repository health and improvement opportunities.

Eligibility

  • Bachelor's degree in Knowledge Management, Library Science, Information Systems, Instructional Design, Communications, Business or a related discipline.
  • Minimum of 2 years of experience in knowledge management, content strategy, information architecture or a comparable field.
  • Proven ability to design taxonomies, metadata models and governance processes.
  • Hands‑on experience with SharePoint (sites, libraries, content types, permissions, search).
  • Strong writing, editing, facilitation and visual‑communication skills.

Skills

  • SharePoint administration and customization.
  • Knowledge‑management frameworks and content‑governance.
  • Taxonomy and metadata design.
  • AI knowledge‑assistant readiness (Copilot, RAG, enterprise search).
  • Learning‑enablement and instructional design principles.
  • Cross‑functional collaboration with technical, business and governance stakeholders.

Resume keywords

Terms from this listing. Many screening tools match exact words, so mirror the ones you genuinely have.

Asked for

  • SharePoint
  • Knowledge management
  • Content strategy
  • Information architecture
  • Taxonomy design
  • Metadata modeling
  • AI knowledge assistants
  • Learning enablement
  • Governance
  • Writing

Nice to have

  • Learning and development
  • Semantic retrieval
  • Vector search
  • Knowledge graphs
  • Content-quality automation
Tailor my resume with these

Benefits

  • Opportunity to shape enterprise‑wide knowledge practices for a global technology services firm.
  • Exposure to cutting‑edge AI and Microsoft 365 technologies.
  • Collaborative environment with diverse, globally distributed teams.
  • Equal‑opportunity workplace supporting inclusive hiring practices.

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About Unisys

Unisys Corporation is an American multinational information-technology services company headquartered in Blue Bell, Pennsylvania.

Founded 1986 · 5000+ employees · HQ Blue Bell, Pennsylvania, USA

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