Thane · On-site

IT Tool Administrator

Full-timePosted 4 Nov

Salary: ₹3.2–4 LPAEstimated from AmbitionBox data for this role at Teleperformance. The employer has not stated pay.
Eligible batches: 2024 · 2025 · 2026
Location: ThaneOn-site

About the role

Teleperformance is seeking an IT Tool Administrator to shape and maintain its core technical platform. The role involves analysing infrastructure components, ensuring system compatibility, and driving cost‑effective solutions while supporting a global customer‑experience operation.

Responsibilities

Map relationships among technology end‑users, software/hardware assets, and communication networks.
Identify key interactions and dependencies that affect integration and performance.
Evaluate total cost of ownership and ROI for infrastructure alternatives.
Oversee short‑term implementation activities and operational decisions within the team.
Supervise less‑experienced colleagues, providing expertise and ensuring quality deliverables.

Eligibility

Proven knowledge of IT platforms, systems architecture, and infrastructure management.
Ability to work independently, generate workload, and guide team members.

Skills

Strong understanding of IT systems, hardware, software, and network fundamentals.
Analytical skills for cost‑benefit analysis and performance assessment.
Leadership or supervisory experience is advantageous.