Sandviken, Pune · Hybrid

IT Business Analyst

Full-timePosted 11 Nov

Salary: Not disclosed
Eligible batches: 2024 · 2025 · 2026
Degree: Bachelor's
Location: Sandviken, PuneHybrid
Apply by: 27 Nov 2026

About the role

Sandvik Group is looking for an IT Business Analyst to join its Dynamics Product team. The role blends business analysis with hands‑on experimentation on Dynamics 365 Customer Service, data reporting and AI‑driven features. You will work from the preferred office in Sandviken, Sweden (with options for Solna or Pune) in a hybrid setting, turning user needs into actionable product recommendations.

Responsibilities

Engage with users and stakeholders across divisions to capture needs, map processes and surface hidden challenges.
Explore and prototype new Dynamics 365 capabilities, including AI agents, to validate concepts.
Query data sources, build usage reports and identify improvement opportunities.
Assess business value, effort and risk to help prioritize the product backlog.
Translate findings into clear user stories, acceptance criteria and support developers, testers and architects.
Assist with testing, adoption, training material creation and functional documentation.

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Eligibility

University degree in IT or a related discipline, or equivalent practical experience.
Several years of experience in business analysis, preferably in a digital‑product environment.
Strong command of English, both written and spoken.
Ability to work independently on data queries and report generation.