Qualitest Service Desk 2026

About the role

Qualitest Service Desk 2026 is hiring desktop support engineers in Bangalore. Qualitest, a leading quality engineering company, is looking for support engineers to assist employees with computer hardware and software issues.

Responsibilities

• Assist with hardware installations, software installation and upgrades, systems integration and basic IT-related issues.
• Act as a central communication point for service support, configure and solve DHCP, DNS and network device issues, support day-to-day server operations through proactive monitoring, and escalate issues to vendors as needed.

Eligibility

• Bachelor’s degree in Computer Science or Information Technology
• 0–2 years of relevant experience (freshers welcome)
• Advanced knowledge of computer hardware, chipsets, memory and peripherals
• Knowledge of popular operating systems (Windows) and remote connection systems
• Good communication, problem-solving and interpersonal skills; ITIL alignment a plus

Skills

• Desktop support
• Hardware and software troubleshooting
• Windows operating systems
• DHCP/DNS and networking basics
• ITIL processes
• Strong communication skills