Description
About the role
ITC Infotech is hiring for the position of SAP Consultant (Help Desk Support) at its corporate hub in Kolkata, West Bengal, India.
Responsibilities
- Act as the primary point of contact for global internal and client SAP system operators experiencing operational bottlenecks.
- Efficiently handle log entries, tracking status variations, and closing user requests utilizing robust enterprise ticketing platforms like ServiceNow or Jira.
- Address regular infrastructural operational challenges such as user login errors, system permission barriers, transaction code failures, and general authorization configuration snags.
Eligibility
- Minimum of 80% marks required in both 10th and 12th Board examinations.
- Minimum CGPA of 7.5 or equivalent percentage throughout your engineering or graduate degree tracks.
Skills
- SAP ERP Support / Help Desk Operations
Skills
· 3 totalsaperphelp desk support