Skip to content
HCLTech logo

HCLTech

Lucknow · On-site

Analyst-Voice

Full-timePosted
Salary
₹3.5–3.8 LPAEstimated from AmbitionBox
Experience
0–1 years
Eligible batches
2024 · 2025 · 2026
Location
LucknowOn-site

About the role

The Analyst-Voice position based in Lucknow focuses on evaluating and enhancing spoken communication for customer service interactions. Candidates will assess language proficiency, pronunciation, and overall conversational effectiveness while applying logical thinking and strong work ethics.

Responsibilities

  • Assess grammar control, fluency, coherence and interactive communication skills.
  • Evaluate pronunciation, accent and lexical resource of spoken interactions.
  • Apply knowledge of the customer service industry to judge operational suitability.
  • Demonstrate logical thinking and a structured approach to task execution.
  • Maintain high work ethics, handle pressure situations and support team collaboration.

Skills

  • Strong command of grammar and fluent communication.
  • Clear pronunciation and accent management.
  • Rich lexical resource for effective dialogue.
  • Understanding of customer service processes.
  • Logical reasoning and problem‑solving abilities.
  • Team‑player mindset and resilience under stress.

Resume keywords

  • Grammar
  • Fluency
  • Communication
  • Pronunciation
  • Accent
  • Lexical resource
  • Customer service knowledge
  • Logical thinking
  • Work ethics
  • Team player
Tailor my resume with these
Apply now

You'll apply on careers.hcltech.com

Find a referralPeople at HCLTech on LinkedIn

Apply link checked by CareersAt.Tech and re-tested nightly. You never pay to apply. Report listing

About HCLTech

Indian IT services company that runs software, cloud and engineering projects for large businesses worldwide and sells its own HCLSoftware products.

Founded 1991 · 5000+ employees · HQ Noida, Uttar Pradesh, India

More about HCLTech

Similar roles

Browse all jobs