
Gurugram · Hybrid
Systems Engineer (Mac Environment)
- Salary
- Not disclosed
- Experience
- 4–6 years
- Eligible batches
- 2020 · 2021 · 2022
- Location
- GurugramHybrid
About the role
Gartner is seeking a Systems Engineer to lead and enhance the Mac and mobile device ecosystem across the company. The role involves scripting, automation, and device management for a global fleet, working within a hybrid environment to support both corporate and personal iOS, Android, and macOS devices.
Responsibilities
- Support and troubleshoot a worldwide fleet of iOS, Android, and macOS devices.
- Manage escalated incidents through ServiceNow and coordinate with the team.
- Administer devices via MDM/UEM platforms such as Workspace ONE and Intune.
- Develop, test, and deploy scripts and automation using Bash, Zsh, PowerShell, Python, and Swift.
- Maintain source control for scripts in Git or Bitbucket and package macOS software.
- Create documentation, knowledge‑base articles, and training materials for internal help‑desk staff.
Eligibility
- Minimum four years of experience managing macOS, iOS, and Android devices in an enterprise setting.
- Strong scripting or development background.
- Excellent written and verbal communication skills.
- Ability to work independently and collaborate with cross‑functional teams.
Skills
- Device management with MDM/UEM tools (Workspace ONE, Intune, Apple Business Manager).
- Scripting languages: Bash, Zsh, PowerShell, Python, Swift.
- Version control using Git or Bitbucket.
- ServiceNow incident handling and ITIL change management.
- Reporting and analytics with PowerBI or Splunk.
Resume keywords
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Asked for
- macOS
- iOS
- Android
- Mdm
- PowerShell
- Python
- Bash
- Git
- Service now
- Powerbi
Nice to have
- Swift
- Zsh
- Intune
- Workspace one
- Jamf
Benefits
- Hybrid work model offering flexibility between remote and office work.
- World‑class benefits and competitive compensation.
- Opportunities for professional growth within a global technology leader.
- Access to cutting‑edge AI and digital workplace initiatives.
You'll apply on gartner.wd5.myworkdayjobs.com
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About Gartner
Gives business and technology leaders research and advice, and runs conferences and consulting projects, for over 13,000 enterprises in about 90 countries.
Founded 1979 · 5000+ employees · HQ Stamford, Connecticut, United States
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