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Gurugram · Hybrid

Systems Engineer (Mac Environment)

Full-timePosted
Salary
Not disclosed
Experience
4–6 years
Eligible batches
2020 · 2021 · 2022
Location
GurugramHybrid

About the role

Gartner is seeking a Systems Engineer to lead and enhance the Mac and mobile device ecosystem across the company. The role involves scripting, automation, and device management for a global fleet, working within a hybrid environment to support both corporate and personal iOS, Android, and macOS devices.

Responsibilities

  • Support and troubleshoot a worldwide fleet of iOS, Android, and macOS devices.
  • Manage escalated incidents through ServiceNow and coordinate with the team.
  • Administer devices via MDM/UEM platforms such as Workspace ONE and Intune.
  • Develop, test, and deploy scripts and automation using Bash, Zsh, PowerShell, Python, and Swift.
  • Maintain source control for scripts in Git or Bitbucket and package macOS software.
  • Create documentation, knowledge‑base articles, and training materials for internal help‑desk staff.

Eligibility

  • Minimum four years of experience managing macOS, iOS, and Android devices in an enterprise setting.
  • Strong scripting or development background.
  • Excellent written and verbal communication skills.
  • Ability to work independently and collaborate with cross‑functional teams.

Skills

  • Device management with MDM/UEM tools (Workspace ONE, Intune, Apple Business Manager).
  • Scripting languages: Bash, Zsh, PowerShell, Python, Swift.
  • Version control using Git or Bitbucket.
  • ServiceNow incident handling and ITIL change management.
  • Reporting and analytics with PowerBI or Splunk.

Resume keywords

Terms from this listing. Many screening tools match exact words, so mirror the ones you genuinely have.

Asked for

  • macOS
  • iOS
  • Android
  • Mdm
  • PowerShell
  • Python
  • Bash
  • Git
  • Service now
  • Powerbi

Nice to have

  • Swift
  • Zsh
  • Intune
  • Workspace one
  • Jamf
Tailor my resume with these

Benefits

  • Hybrid work model offering flexibility between remote and office work.
  • World‑class benefits and competitive compensation.
  • Opportunities for professional growth within a global technology leader.
  • Access to cutting‑edge AI and digital workplace initiatives.

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About Gartner

Gives business and technology leaders research and advice, and runs conferences and consulting projects, for over 13,000 enterprises in about 90 countries.

Founded 1979 · 5000+ employees · HQ Stamford, Connecticut, United States

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