System Support Coordinator / Junior Developer

Davies is hiring a System Support Coordinator / Junior Developer in Pune.

About the role

This role involves providing end-to-end technical support, troubleshooting system-related issues, and managing SFTP workflows for secure file exchanges with external vendors.

Responsibilities

• Provide technical support and troubleshooting for all system-related issues.
• Manage SFTP workflows, including inbound/outbound file processing.
• Perform data analysis and quality assurance to ensure file accuracy.
• Generate and analyze critical system reports, including Month-End reporting.

Eligibility

• Bachelor's degree in IT, Computer Science, or equivalent experience.
• Foundational knowledge in system support and administration.

Skills

• Proficiency in system monitoring and troubleshooting techniques.
• Strong attention to detail with the ability to perform data validation.
• Familiarity with SFTP tools, help desk software, and system support utilities.