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Citi

Mumbai · Hybrid

KYC Modernization Business Analyst

Full-timePosted
Salary
Not disclosed
Experience
2–5 years
Eligible batches
2021 – 2024
Degree
Bachelor's
Location
MumbaiHybrid

About the role

The KYC Modernization Business Analyst will support digital and client‑focused initiatives within SMB KYC operations, bridging business needs with technical solutions and driving process improvements.

Responsibilities

  • Lead business analysis activities for SMB KYC operations.
  • Assist with the implementation of the Fenergo platform.
  • Develop business, functional and system requirement documents.
  • Create and manage Jira/Zephyr tickets for enhancements.
  • Facilitate UAT/PVT testing and oversee release coordination.
  • Engage stakeholders to align project goals and document outcomes.

Eligibility

  • Bachelor's degree or equivalent university qualification.
  • 2 to 5 years of relevant experience in business analysis or related fields.
  • Strong decision‑making ability and partnership building skills.

Skills

  • Business acumen and credible challenge.
  • Knowledge of laws, regulations and risk controls.
  • Program and project management expertise.
  • Experience with policy, procedure and management reporting.
  • Ability to translate KYC requirements into technical specifications.

Resume keywords

  • Business acumen
  • Credible challenge
  • Laws and regulations
  • Management reporting
  • Policy and procedure
  • Program management
  • Referral and escalation
  • Risk controls and monitors
  • Risk identification and assessment
  • Risk remediation
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About Citi

Global bank based in New York serving companies and institutions with banking, markets and treasury services, plus wealth management and US credit cards.

Founded 1812 · 5000+ employees · HQ New York, United States

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