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Accenture

Pune · On-site

Security Operations Center Operator

Full-timePosted
Salary
Not disclosed
Experience
3–4 years
Eligible batches
2022 · 2023
Location
PuneOn-site

About the role

The Security Operations Center (SOC) Operator in Pune will monitor access‑control, CCTV and risk‑feed systems for the APAC region, assess incidents ranging from weather alerts to security threats, and provide timely information to employees and emergency responders. The position demands strong communication, quick decision‑making and a customer‑service mindset.

Responsibilities

  • Operate and supervise security tools such as access‑control panels, video‑management platforms and mass‑notification systems.
  • Respond to alarms, safety calls and environmental alerts, dispatching security personnel or law‑enforcement as needed.
  • Maintain accurate incident logs, shift checklists and hand‑over reports while ensuring confidentiality.
  • Coordinate with regional corporate‑security leads and executive‑protection teams for incident detection and management.
  • Provide travel‑safety guidance and real‑time assistance to staff and third‑party visitors.
  • Monitor global alerts, generate mass communications and keep leadership informed of events impacting operations.

Eligibility

  • Minimum 3‑4 years of experience in security operations, preferably in a global or regional SOC.
  • Proficient written and verbal communication skills.
  • Ability to type at least 35 words per minute.
  • Flexibility to work overtime on short notice.

Skills

  • Strong verbal and written communication.
  • Access‑control and CCTV monitoring expertise.
  • Risk‑monitoring and incident‑response capabilities.
  • Customer‑service orientation with active listening.
  • Teamwork, negotiation and rapport‑building.
  • Proficiency in Microsoft Windows and Office Suite.

Resume keywords

Asked for

  • Communication
  • Access control
  • Cctv monitoring
  • Risk monitoring
  • Incident response
  • Customer service
  • Active listening
  • Teamwork
  • Typing
  • Windows

Nice to have

  • Global security operations
  • Mass notification
  • Travel advisories
  • Everbridge
  • Isos tracker
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Benefits

  • Opportunity to work in a high‑tech, globally connected security environment.
  • Exposure to cutting‑edge tools such as Genetec, CCure 9000, Everbridge and ISOS Tracker.
  • Professional development within Accenture’s extensive learning ecosystem.
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About Accenture

Consulting and IT services company that builds and runs software, cloud, AI, cybersecurity and business operations for about 9,000 large clients worldwide.

Founded 1989 · 5000+ employees · HQ Dublin, Ireland

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