Remote

Citrix Cloud Engineer I ( Citrix )

Full-timePosted 4 Nov

Salary: Not disclosed
Eligible batches: 2024 · 2025 · 2026
Location: Remote

About the role

The Citrix Cloud Engineer I will join Rackspace’s support team to deliver high‑quality technical assistance for Citrix‑based cloud environments. Working remotely from India, you will handle complex customer issues, create automation tools, and help improve overall service reliability.

Responsibilities

Provide phone, ticket and automation‑based support for internal and external customers.
Troubleshoot and resolve multi‑day incidents across Windows Server and Citrix platforms.
Develop playbooks, tooling and process improvements to boost customer experience.
Mentor junior support engineers on best practices and security considerations.
Monitor infrastructure health using enterprise monitoring solutions.

Eligibility

Strong understanding of Windows Server administration.
Experience with Active Directory, Group Policy, DNS, DHCP and Certificate Services.
Familiarity with FSLogix and Citrix Profile Management (UPM).
Ability to work independently in a remote environment.

Skills

Windows ServerActive DirectoryGroup Policy (GPO)DNS and DHCPCertificate ServicesFSLogixCitrix Profile ManagementEnterprise monitoring tools

Resume keywords

Terms from this listing. Many screening tools match exact words, so mirror the ones you genuinely have.

Windows Server
Active Directory
Group policy
DNS
Dhcp
Certificate services
Fslogix
Citrix profile management
Monitoring

Tailor my resume with these

Benefits

Remote‑first work model across India.
Opportunities to work with cutting‑edge cloud and AI technologies.
Inclusive culture that values diverse perspectives.

Apply now

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About Rackspace India

Rackspace Technology is a multinational multicloud services company that provides managed hosting, cloud, security and AI infrastructure solutions for enterprise customers. It operates globally with a presence in India and has been delivering managed services for over 25 years.

Founded 1996 · 5000+ employees · HQ San Antonio, Texas, United States

More about Rackspace India

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