Software Developer - Coupa

Jade Global is hiring a Software Developer - Coupa. As a Software Developer specializing in Coupa at Jade Global, you will join our dedicated enterprise application group. Your primary focus will center on supporting ongoing production support activities, diagnostic troubleshooting, and executing routine system enhancements.

About the role

The role involves providing high-quality production support for Coupa platforms, diagnosing structural defects and platform anomalies, collaborating with business stakeholders to gather functional requirements and map appropriate technical solutions, and developing and executing custom configurations, form enhancements, and data views within the Coupa environment.

Responsibilities

• Provide high-quality production support for Coupa platforms, diagnosing structural defects and platform anomalies.
• Collaborate with business stakeholders to gather functional requirements and map appropriate technical solutions.
• Develop and execute custom configurations, form enhancements, and data views within the Coupa environment.
• Monitor daily system ticket lines, ensuring prompt resolution of end-user requests in compliance with corporate timelines.
• Support cross-platform integration paths, helping maintain APIs, webhooks, or middleware channels.

Eligibility

• Bachelor’s or Master’s degree in Computer Science, Information Technology, Computer Applications, or related streams.
• Foundational exposure or hands-on configuration experience running inside the Coupa SaaS platform.
• Basic grasp of enterprise software support operations, issue tracking, and ticket-based diagnostic patterns.
• Preliminary understanding of supply chain, procurement, automated invoicing, and corporate financial workflows.

Skills

• Strong professional communication, analytical reasoning, and comfortable managing stakeholder interactions.
• Familiarity with Zip (procurement intake & orchestration software) or enterprise APIs and middleware tools.