Bengaluru · Hybrid

SDE 3 - Full Stack Engineer

Full-timePosted 27 Jul

Salary: Not disclosed
Experience: 5–10 years
Eligible batches: 2020 · 2021
Location: BengaluruHybrid

About the role

Hiver is seeking an experienced SDE III to own end‑to‑end product features across its AI‑driven customer‑service platform. You will design and build both front‑end interfaces and back‑end services, integrate intelligent AI components, and ensure the system reliably processes millions of emails daily.

Responsibilities

Develop responsive UIs with React or Vue and TypeScript for email collaboration and analytics.
Deliver full‑stack features by implementing backend APIs, domain models, and data pipelines.
Integrate AI suggestions, copilots and retrieval‑based workflows into the user experience.
Scale backend services, build low‑latency inference endpoints and manage event‑driven pipelines using Kafka or RabbitMQ.
Ensure data security, observability, and reliability across the stack, including tracing, metrics and SLOs.
Lead debugging, post‑mortems and continuous improvement of performance and resiliency.

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Eligibility

Minimum 5 years of experience building and scaling production systems.
Strong background in Go, Java, Python or Ruby on Rails.
Proficiency in React/Vue and TypeScript for front‑end development.
Hands‑on experience with SQL databases and familiarity with NoSQL or caching solutions.
Understanding of distributed systems, concurrency and cloud infrastructure (AWS preferred).

Skills

Go, Java, Python, Ruby on RailsReact, Vue, TypeScriptSQL, NoSQL, cachingAWS cloud servicesDocker (containers) and CI/CD pipelinesKafka or RabbitMQ for event streaming

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Asked for

Go
Java
Python
React
Vue
TypeScript
SQL
AWS
Kafka
Docker

Nice to have

Machine learning
AI
Embeddings
Rags
Model serving

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About Hiver

Makes AI-assisted help desk software that lets support teams answer customer email, chat, voice and WhatsApp requests in one place, including inside Gmail.

Founded 2011 · 51-200 employees · HQ San Jose, California, United States

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