Verint Systems Inc.
Verint Systems Inc. is an American customer-engagement and workforce-engagement software company headquartered in Melville, New York that provides cloud-based platforms for contact-centre operations, conversational AI, workforce management, quality monitoring, fraud and identity, and customer experience analytics.
Product Customer engagement Melville, New York, United States Est. 1994
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About Verint Systems Inc.
Verint Systems Inc. is an American multinational software company headquartered in Melville, New York that develops customer-engagement and workforce-engagement software. Verint's platform is used by contact centres, banks, retailers, telecommunications operators, and government agencies to manage customer interactions across voice, digital, and self-service channels using a combination of cloud applications, conversational artificial intelligence, analytics, and workforce-management tools.
The company was incorporated in February 1994 and operated as a publicly traded subsidiary of Comverse Technology before becoming an independent public company. In February 2021, Verint completed the spin-off of its Cyber Intelligence Solutions business as Cognyte Software Ltd., leaving Verint focused on its customer-engagement product portfolio. Verint trades on the Nasdaq stock exchange under the ticker VRNT.
- Founded
- 1994
- Headquarters
- Melville, New York, United States
- Employees
- 5,000+
- Type
- Product
- Industry
- Customer engagement
Offices
Bengaluru · Delhi
Official pages
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