Sprinklr

About Sprinklr

Sprinklr, Inc. is an American enterprise software company headquartered in New York City that develops a unified customer-experience-management (Unified-CXM) platform combining social media management, customer service, marketing, advertising, research, and commerce capabilities for large enterprises. The platform applies advanced AI to help global brands manage and respond to customer interactions across more than 30 modern digital and voice channels. The company was founded in 2009 by Ragy Thomas, who served as Chairman and Chief Executive Officer for most of its history. In November 2024, Sprinklr appointed Rory Read as President and Chief Executive Officer, with founder Ragy Thomas transitioning to Chairman of the Board. Sprinklr is publicly listed on the New York Stock Exchange and serves more than a thousand of the world's most valuable enterprises, including more than half of the Fortune 100 — with named customers such as Microsoft, P&G, and Samsung. India is a strategic engineering and operations base for Sprinklr. The company operates a major office in Gurugram (DLF Cyber City) supporting research and development, customer success, and global service-delivery functions, and an additional office in Bengaluru focused on global product innovation and operations. Indian fresher and early-career hiring at Sprinklr typically targets software-engineer, frontend, mobile, data-engineering, machine-learning, SRE, product-management, and customer-engineering roles, sourced through campus placements at top Indian engineering institutes and structured early-career programs.

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