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Sprinklr

Sprinklr is an American enterprise software company headquartered in New York City that builds a unified customer-experience-management (Unified-CXM) platform powered by AI, with significant engineering and operations centres in Gurugram and Bengaluru, India.

Product SaaS New York City, New York, United States Est. 2009

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About Sprinklr

Sprinklr, Inc. is an American enterprise software company headquartered in New York City that develops a unified customer-experience-management (Unified-CXM) platform combining social media management, customer service, marketing, advertising, research, and commerce capabilities for large enterprises. The platform applies advanced AI to help global brands manage and respond to customer interactions across more than 30 modern digital and voice channels.

The company was founded in 2009 by Ragy Thomas, who served as Chairman and Chief Executive Officer for most of its history. In November 2024, Sprinklr appointed Rory Read as President and Chief Executive Officer, with founder Ragy Thomas transitioning to Chairman of the Board. Sprinklr is publicly listed on the New York Stock Exchange and serves more than a thousand of the world's most valuable enterprises, including more than half of the Fortune 100 — with named customers such as Microsoft, P&G, and Samsung.

Founded
2009
Headquarters
New York City, New York, United States
Employees
1,001–5,000
Type
Product
Industry
SaaS

Offices

Gurugram · Bengaluru

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