Generalist Service Representative

About the role

Schneider Electric is looking for a Generalist Service Representative to provide on‑site installation, maintenance and repair of its energy management systems. The role involves direct interaction with customers, troubleshooting equipment, ensuring safety compliance and recommending improvements to enhance operational efficiency.

Responsibilities

• Install and commission customer systems following standard procedures and quality guidelines.
• Perform preventive, reactive and corrective maintenance to keep systems reliable.
• Diagnose technical issues on‑site while adhering to safety and regulatory protocols.
• Identify customer needs and suggest solutions that improve their operations.
• Document service activities and system information accurately.
• Manage time effectively to meet service schedules and commitments.

Eligibility

• Strong technical aptitude with a hands‑on approach to equipment challenges.
• Customer‑focused mindset and clear field communication skills.
• Ability to adapt to unexpected issues and shifting priorities.
• Eagerness to learn and grow technical expertise under mentorship.
• Open to fresh graduates from the 2024‑2026 batches.

Skills

• Active listening
• Customer focus
• Problem solving
• Safety and compliance awareness
• Maintenance and repair
• Technical documentation
• Time management

Benefits

• Direct impact on customers through meaningful field work.
• Structured mentorship to build technical confidence.
• Career growth opportunities within a global energy leader.
• Exposure to diverse industries and innovative technologies.
• Equal opportunity employment policy.