Remote

Citrix Cloud Engineer I ( Citrix ) - IN

Full-timePosted 4 Nov

Salary: Not disclosed
Eligible batches: 2024 · 2025 · 2026
Location: Remote

About the role

The Citrix Cloud Engineer I will join Rackspace’s support team, delivering high‑level technical assistance to customers remotely. You will own complex issues, guide users, and create tools and playbooks that improve the overall experience.

Responsibilities

Provide phone, ticket and automation‑based support for internal and external customers.
Troubleshoot and resolve multi‑day issues across Citrix and Windows environments.
Develop and maintain tooling, playbooks and mentoring resources for the support team.
Administer Windows Server, Active Directory, GPO, DNS, DHCP and Certificate Services.
Manage FSLogix and Citrix Profile Management, monitoring infrastructure health.
Stay updated on emerging technologies and adhere to security policies.

Eligibility

Strong communication skills for phone and ticket interactions.
Ability to work independently in a remote setting.
Commitment to customer satisfaction and continuous learning.

Skills

Windows Server administrationActive Directory and Group Policy managementDNS, DHCP, and Certificate ServicesFSLogix and Citrix Profile ManagementInfrastructure monitoring and troubleshootingAutomation and scripting basics

Resume keywords

Terms from this listing. Many screening tools match exact words, so mirror the ones you genuinely have.

Windows Server
Active Directory
Group policy
DNS
Dhcp
Certificate services
Fslogix
Citrix profile management
Monitoring
Automation

Tailor my resume with these

Benefits

Work‑from‑home flexibility
Opportunity to work with cutting‑edge cloud and AI technologies
Professional growth in a global tech environment

Apply now

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About Rackspace India

Rackspace Technology is a multinational multicloud services company that provides managed hosting, cloud, security and AI infrastructure solutions for enterprise customers. It operates globally with a presence in India and has been delivering managed services for over 25 years.

Founded 1996 · 5000+ employees · HQ San Antonio, Texas, United States

More about Rackspace India

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