AI/ML Engineer
Full-timePosted
- Salary
- ₹9.2 LPAEstimated from AmbitionBox
- Experience
- 3–6 years
- Eligible batches
- 2020 – 2023
- Degree
- Bachelor's, Master's, PhD
- Location
- HyderabadHybrid
About the role
Genesys is looking for an AI/ML Engineer to design, build, and operate large‑scale conversational AI services that power customer and employee interactions for thousands of organisations worldwide. The role blends software engineering with applied machine learning, focusing on production‑grade models, cloud‑native microservices, and real‑time AI pipelines.
Responsibilities
- Architect and develop scalable AI‑driven systems that enhance conversational accuracy and user experience.
- Create and optimise both real‑time and batch AI pipelines to improve latency and reliability.
- Build clean backend services and APIs that embed AI capabilities into distributed microservice environments.
- Deploy, monitor, and manage cloud‑native microservices on AWS (or other cloud platforms) ensuring high availability.
- Fine‑tune large language models and optimise inference frameworks for production readiness.
- Collaborate with researchers, data scientists, and engineers to translate AI innovations into deployable solutions.
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Eligibility
- Bachelor's degree in Computer Science, Software Engineering, Data Science or related field with at least 3 years of industry experience.
- Master's or PhD candidates with 1‑2 years of relevant experience are also considered.
Skills
- Proficient in Python and backend development.
- Experience with AI/ML frameworks such as TensorFlow, PyTorch, Hugging Face.
- Knowledge of large language model fine‑tuning and inference tools like vLLM.
- Strong understanding of API design, microservice architecture, and distributed systems.
- Hands‑on experience with cloud platforms (AWS, GCP, Azure).
Resume keywords
Asked for
- Python
- TensorFlow
- PyTorch
- Huggingface
- Vllm
- AWS
- GCP
- Azure
- Microservices
- API
Nice to have
- Chatbots
- Voice assistants
- Model deployment
- Open source
- Research
Benefits
- Opportunity to work on enterprise‑scale AI impacting millions of users.
- Flexible‑first culture with hybrid work options.
- Mentorship, learning programs, and education support for continuous growth.
- Paid volunteer time, wellness resources, and family‑focused initiatives.
- Recognition as a Great Place to Work® certified employer in multiple countries.
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About Genesys
Genesys delivers AI‑powered cloud solutions that help organisations create superior customer and employee experiences worldwide.
Founded 1990 · 5000+ employees
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