Executive (Back-End/Data Entry)

About the role

The Executive will handle back‑end data entry tasks such as understanding indexing rules, preparing proposals, creating forms, and drafting case memos or brochures. The role requires accurate and timely input of material information while working in a fast‑paced, real‑time service environment using web browsers and search engines.

Responsibilities

• Interpret indexing guidelines and prepare related documentation.
• Enter and share material information accurately within departmental metrics and timelines.
• Operate swiftly in a real‑time service setting, addressing queries as they arise.
• Utilize web browsers and search engines efficiently to gather required data.
• Report performance metrics, raise escalations, and seek clarification from senior managers or subject‑matter experts.
• Collaborate with account managers and quality analysts to resolve unresolved issues and contribute to monthly performance reviews.

Eligibility

• Bachelor's degree in any discipline.
• 0‑2 years of relevant experience, open to freshers.

Skills

• Proficiency with MS Office applications.
• Strong data‑entry accuracy and speed.
• Effective use of web browsers and search engines for information retrieval.