Field Desktop Service Engineer

About the role

The Field Desktop Service Engineer will provide on‑site technical support for desktops, laptops, printers and related hardware across client locations in Chennai. The role involves installing, configuring and troubleshooting hardware and basic networking components while ensuring timely service delivery and customer satisfaction.

Responsibilities

• Install, configure and troubleshoot desktops, laptops, printers and other IT hardware at client sites.
• Provide basic networking support, including LAN setup, router and switch configuration.
• Perform operating system installations and resolve software issues.
• Visit customer premises for regular maintenance and service calls.
• Coordinate with the internal service team, log activities and update call status.

Eligibility

• Diploma or any degree in IT, Computer Science or Electronics.
• Fundamental understanding of computer hardware and networking concepts.
• Open to fresh graduates as well as candidates with limited experience.
• Own two‑wheeler vehicle is mandatory for field travel.
• Good verbal communication and interpersonal skills.

Skills

• Desktop and laptop hardware troubleshooting.
• Printer setup and maintenance.
• Basic LAN, router and switch configuration.
• Operating system installation and software debugging.
• Customer interaction and service reporting.

Benefits

• Petrol allowance for field travel.
• Stable, full‑time employment with hands‑on technical exposure.
• Opportunity to gain practical field service experience early in your career.