Description
About the role
Join NTT DATA as an entry‑level Sales Executive handling the Canada market on a night‑shift schedule. You will make high‑volume outbound calls, promote telecom plans and bundles, understand customer needs, and close sales while maintaining accurate CRM records. The role is office‑based in Gurgaon with company‑provided transportation for night shifts.
Responsibilities
- Make high‑volume outbound calls to prospective and existing Canada‑based customers.
- Promote telecom products such as plans, upgrades, bundles and retention offers.
- Assess customer requirements and suggest tailored solutions.
- Achieve daily, weekly and monthly sales targets.
- Handle objections and rejections professionally.
- Maintain precise CRM entries for calls, conversions and follow‑ups.
- Follow scripts, quality standards and compliance guidelines.
- Deliver a strong customer experience while maximizing revenue.
Eligibility
- Graduate degree (any discipline) with strong communication skills.
- 0–2 years of experience; freshers are welcome, BPO or sales background preferred.
Skills
- Clear neutral English accent and excellent verbal communication.
- Sales mindset with persuasive ability.
- Active listening and customer empathy.
- Resilience to handle rejection.
- Basic computer and CRM handling skills.
Benefits
- Night‑shift schedule aligned with US‑Canada time zones.
- 10‑hour shifts including breaks.
- 100% work‑from‑office with company‑provided pick‑up and drop facility for night shifts.
- Opportunity to work with a global IT services leader.
Skills
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