Bangalore · On-site

Process Executive

Full-timePosted 27 Oct

Salary: ₹2.5–4 LPA
Experience: 0–1 yearsFreshers welcome
Eligible batches: 2025 · 2026
Degree: BCom
Location: BangaloreOn-site

About the role

Infosys is looking for fresh graduates from the 2025‑2026 batch to join its Bengaluru office as Process Executives. The position is full‑time, offers a salary of ₹2.5‑4 LPA and requires 0‑1 years of experience. Candidates should hold a B.Com degree and be ready to handle customer interactions using CRM tools.

Responsibilities

Engage with customers over calls, listen actively and respond professionally.
Identify routine issues and provide solutions based on existing workflows.
Maintain a positive, polite tone throughout each interaction.
Prioritise customer needs and ensure a smooth call structure.
Adapt quickly to changes in tools and processes.

Eligibility

Graduates of the 2025 or 2026 batch.
Minimum B.Com degree.
0‑1 years of relevant experience or freshers.

Skills

Basic knowledge of CRM tools.
Strong customer service and communication abilities.
Familiarity with BPO and customer support environments.

Resume keywords

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Crm toolsCustomer serviceBpoCustomer supportProcess associateRegular customer service

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Benefits

Competitive entry‑level salary (₹2.5‑4 LPA).
Opportunity to work with a global IT services leader.
Professional development and training in process handling.

Apply now

You'll apply on career.infosys.com

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About Infosys

Indian multinational corporation

Founded 1981 · 1001-5000 employees · HQ Bangalore, India

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